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Nokia complaint

posted 9 Mar 2010, 10:00 by Kevin Millican   [ updated 9 Mar 2010, 10:30 ]
I used a really nifty little free navigation program called Nav4All on my phone for a while until it was withdrawn.
It worked very well and would have been very useful in an emergency.

Anyway, on 28th January 2010, I received the following email from them :-

Amsterdam, The Netherlands, 28-01-2010 16:30 GMT+1

From: Nav4All <>

Subject: Nav4All navigation shut down by Navteq

Letter to 27,625,631 Nav4All navigation customers

Dear Customers,

It is with the deepest regret that we hereby notify you that the
global navigation of Nav4All and the Tracking & Tracing will go
offline in 3 days. The reason for the same is that the data licence
agreement with Navteq (a 100% Nokia subsidiary) was not extended, in
a totally unexpected manner. It is not possible to implement data
from another supplier in our Nav4All systems within the short term.
The Nav4All navigation system was developed for Navteq data. Nav4All
has therefore been constrained to stop.

We greatly regret the fact that we have to suspend the operation of
our service. With your help, we have developed Nav4All into a global
product with 27.5 million users in 56 languages, in 5 years. This has
made Nav4All the largest navigation supplier. This large number of
users also has to do with the fact that Nav4All works on hundreds of
different mobile telephones of many makes such as Blackberry, Sony
Ericsson, Samsung, Motorola, Android, HTC, Nokia, LG, Iphone, Ipod

After 5 years of testing and market development, we witnessed rapid -
in fact, exponential - growth during the last two years. That growth
was reported in the licence reports to Navteq. In mid-December 2009,
the global coverage was extended to include the Philippines, Morocco
and Kenya.

Please contact the Nav4All support desk in case you have any
questions: If there is any further
information from Nav4All concerning the subject of this letter, the
same will be published on our website: For reasons
of privacy, Nav4All does not have the email addresses of all its
customers, and we therefore request you to forward this email to the
maximum extent possible, in order to ensure that everyone is

Kind Regards,

Hennie J.M. Groot Koerkamp (CEO)

It's not a huge deal for me, as I normally use a standalone Garmin SatNav for navigation, but it was a bit of a shame.

Anyway, someone's complained to the EU about all this and you can read more at